Privacy Commitment

Data We Gather

We gather and handle various types of personal information, including:

How We Handle Your Data

Your personal information is used for these key purposes:

• Service Delivery and Contract Performance:
  • Managing and processing your car rental reservations and contracts. Confirming your identity and ensuring compliance with our rental criteria. Coordinating the collection and return of vehicles. Handling payment transactions along with deposits and applicable charges.
• Customer Communication for Service Delivery and Support:
  • We will send booking confirmations, updates, and essential rental details. Our team is available to address your inquiries and offer customer support. You will be informed of any changes to our services or policies.
• Marketing: Consent and Legitimate Interest in Arbroath Car Hire:
  • We will share promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Customer Benefit:
  • Examining website usage to refine user experience and functionality. Conducting research to improve our vehicle fleet and overall service offerings.
• Compliance with Legal Standards:
  • Adhering to legal and regulatory obligations. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms of service.

3. Data Sharing Practices

Your Personal Information Sharing

• Local Service Partners: We collaborate with third-party providers, including payment processors and IT support, to deliver our services. These partners are required by contract to safeguard your information.

We do not share your personal information with third parties.

Data Protection Measures

We utilize various technical and organizational measures to safeguard your personal information from unauthorized access, modification, disclosure, or loss. Our security protocols encompass encryption, access control systems, secure server environments, and routine security assessments. Nonetheless, it's important to recognize that no method of internet transmission or electronic storage can guarantee complete security.

Data Storage Policy

We retain your personal information only for the time required to meet the specific purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The duration for which we hold this information may differ based on the type of data and the nature of its processing.

Your Rights in Arbroath

Your rights under UK data protection law

• Access to Your Information: Obtain a copy of your personal information records.

Contact us to exercise your rights.

Cookies and Data Tracking

Our website utilizes cookies and related technologies to improve your browsing experience, analyze website traffic, and customize content. You have the option to adjust your cookie preferences via your browser settings at any time. This allows you to control the information collected during your visits.

Policy Revisions

This Privacy Policy may be revised from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. We recommend that you check this policy periodically to stay informed.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out to us.